Our rental apartments are located in Finland’s major cities, such as in and around the Helsinki Metropolitan Area, Turku, the Tampere region, Oulu, Vaasa, and Porvoo. All our apartments are well served by local amenities and transport connections.
You’ll find all our available rental apartments here.
To apply for a Joo rental apartment, you need a Finnish personal identification number and no derogatory marks on your credit report.
If you have only minor derogatories or you’ve paid off the balance and had an REF entry added on your credit report, you can still apply. Once you’ve completed the application, please contact us and we’ll see what we can do.
We want to make renting a new home easy and carefree for you. Here’s how it works:
Find a rental apartment you like in our apartment search. Click on the "Start renting" link on the advert and fill in the booking form. You will need a Finnish online banking ID to confirm your identity. If you don't have Finnish online banking codes, you're renting for a business, you have derogatory marks on your credit report or you're under 18, please fill in this application form instead.
Once you've completed your application or booking, our rental representative will get in touch with you to arrange a viewing or to finalise the tenancy agreement. Both can be easily done online. After signing the agreement, you’ll need to get a comprehensive home insurance with personal liability coverage and an energy deal for the apartment.
Finally, just pick up the keys. Good luck for your new home!
You don’t need to view an apartment if you don’t want to. Alternatively, we can arrange a video viewing.
If you rather see the apartment in person, book the apartment first:
Find a rental apartment you like in our apartment search. Click on the "Start renting" link on the advert and fill in the booking form. Towards the end of your booking, you can request to see the apartment before signing the tenancy agreement. You can cancel your booking after the viewing in case you don’t like the apartment after all.
You can move in as soon as your tenancy agreement starts. If the apartment is empty, that could even be on the next weekday!
You will get the keys to your new apartment after noon on the start date of your tenancy agreement at the latest. Your Joo representative will let you know when and where you can pick them up before your moving in date, so keep an eye on your email! Unless you're told otherwise, the keys can be picked up at the nearest Joo office at an agreed time. You’ll find the contact details of our offices here.
Please remember to bring a photo ID with you. We’ll also need proof of your comprehensive home insurance before handing over the keys to you, so please email us a copy of your insurance policy or certificate of insurance in good time.
What if I can’t pick up the keys at the designated time?
Let us know whether you prefer to pick up the keys at R-Kioski for a €15 surcharge or whether you’d like to authorise someone else to pick them up for you.
Your authorisation needs to include the following: your name and personal identity code, the name and personal identity code of the person you’re authorising to pick up the keys, the address of the apartment, date, time, and place as well as your signature.
All our new tenancy agreements are valid until further notice. You’re free to move out when you want, by giving us just one calendar month’s notice.
As an exception there are Joo+ furnished apartments, which specify a minimum stay of six months before you can give notice.
Joo+ rental apartments are for you if you're looking to rent a furnished apartment for a longer period of time.
As a tenant, you’ll need to make your own electricity contract.
The water fee is usually €20 per month per person. Please contact our customer service if the number of people living with you changes.
If your apartment complex has broadband, we charge an apartment-specific media fee. You can contact the service provider to increase your broadband speed at an additional charge.
Please fill in our move-in inspection checklist within 5 days of moving in. The checklist will make it easier for us to inspect the apartment after you’ve moved out and help us return the deposit to you quicker, if you’ve paid one.
Please fill in the maintenance request form on our website:
N.B. If your request needs immediate attention (e.g. broken windows, water leaks), please contact the emergency hotline of the maintenance company for your home. You’ll find their contact details on the bulletin board of the apartment complex.
You can hang up artwork or other objects, as long as you don’t leave marks on the walls. Picture hanging strips, for example, are a handy way to put up light-weight artwork.
Remember also our free service Joo Fixer that is available at selected apartment complexes. The always helpful Joo Fixer is happy to help with putting up pictures and mirrors and installing light fixtures. Read more about the service here.
If you want to mount a flatscreen TV, shelves, or heavy paintings on the walls by yourself, please contact our customer service for advice.
Many of our apartment complexes have parking spaces to rent. We have normally reserved one parking space for each apartment, but if there are plenty of spaces free, you can rent another one.
Please contact our customer service to ask about free parking spaces.
If your apartment complex has a shared car, you can reserve it by contacting our customer service.
You can choose any of the following ways to receive your rent bill:
You'll receive your first rent bill to the email address you put in the tenancy agreement, unless otherwise agreed. If you're a corporate customer, please send us your company's billing information for your rent bills.
Once you've got the first bill, you can easily request to pay your rent via eInvoice or direct debit in the future. You can say goodbye to paper bills and late bills buried in your email!
Just set up the eInvoicing or direct debit in your online bank, where you'll find our biller information in one of two ways:
The reference number on your bill will serve as your payer identification.
If you paid the rent bills of your previous property manager by eInvoice or direct debit, please first delete the old mandate from your online bank first. You can then complete a new mandate for Joo Kodit. Your bank will help you out if you have any trouble setting up the eInvoicing or direct debit.
Corporate customers can choose from the following billing options:
Please provide us with your company's billing information for sending the rent bills.
You can reach our rent management customer service via email at vuokravalvonta@joo-kodit.fi or by phone on 040 593 0758 (Weekdays from 9 a.m. to 3 p.m. Cost: mcc/lnc)
Please let them know if:
When you want to terminate the tenancy agreement, please fill in the tenancy termination notice on our website.
The notice period is stated in your tenancy agreement, but it’s always at least one calendar month from the date you’ve sent us your termination notice. The tenancy agreement can’t end before the last day of the next calendar month.
For example, if you send us the termination notice on 5 February, the end date of your tenancy is 31 March. If you have any questions, please contact our customer service.
When you move out of your home, we will email you instructions for returning the keys to us. You'll find the door codes to our offices and other necessary information in the message. If you don't receive it, please contact our customer service.
You'll find the generic key return instructions for different locations here.
