Our rental apartments are located in Finland’s major cities, such as in and around the Helsinki Metropolitan Area, Turku, the Tampere region, Oulu, Vaasa, and Porvoo. All our apartments are well served by local amenities and transport connections.
You’ll find all our available rental apartments here.
To apply for a Joo rental apartment, you need a Finnish personal identification number and no derogatory marks on your credit report.
If you have only minor derogatories or you’ve paid off the balance and had an REF entry added on your credit report, you can still apply. Once you’ve completed the application, please contact us and we’ll see what we can do.
We want to make renting a new home easy and carefree for you. Here’s how it works:
Find a rental apartment you like in our apartment search. Click on the "Start renting" link on the advert and fill in the booking form. You will need a Finnish online banking ID to confirm your identity. If you don't have Finnish online banking codes, you're renting for a business, you have derogatory marks on your credit report or you're under 18, please fill in this application form instead.
Once you've completed your application or booking, our rental representative will get in touch with you to arrange a viewing or to finalise the tenancy agreement. Both can be easily done online. After signing the agreement, you’ll need to get a comprehensive home insurance with personal liability coverage and an energy deal for the apartment.
Finally, just pick up the keys. Good luck for your new home!
You don’t need to view an apartment if you don’t want to. Alternatively, we can arrange a video viewing.
If you rather see the apartment in person, book the apartment first:
Find a rental apartment you like in our apartment search. Click on the "Start renting" link on the advert and fill in the booking form. Towards the end of your booking, you can request to see the apartment before signing the tenancy agreement. You can cancel your booking after the viewing in case you don’t like the apartment after all.
You can move in as soon as your tenancy agreement starts. If the apartment is empty, that could even be on the next weekday!
You'll be able to pick up your keys at 12 p.m. on the start date of your tenancy agreement at the latest. Our rental representative will email you about when and where you can pick up the keys. Read about different options here.
Please make sure you send a copy of your home insurance policy to our rental representative in good time, as we can only hand over the keys once we've received it.
Please remember to bring a photo ID with you when picking up your keys. Accepted documents are Finnish ID cards, Finnish driving licenses and Finnish passports. We also accept valid foreign passports with a registration of a foreigner certificate, Finnish residence permit cards, and Kela cards with a Finnish ID-number.
All our new tenancy agreements are valid until further notice. You’re free to move out when you want, by giving us just one calendar month’s notice.
As an exception there are Joo+ furnished apartments, which specify a minimum stay of six months before you can give notice.
Joo+ rental apartments are for you if you're looking to rent a furnished apartment for a longer period of time.
You certainly can. Jooppi is a web app. You can access it from any browser or download it to your device without using any storage space.
See how to download Jooppi to different devices here.
If you have problems using Jooppi, try reloading the page, restarting the browser, or closing and reopening Jooppi if you're using it via your home page.
If the issues persist, please get in touch with our customer service either via the chat in Jooppi or via email at joo@joo-kodit.fi
As a tenant, you’ll need to make your own electricity contract.
Depending on the apartment, you will either be billed a fixed water fee or a water prepayment. Please contact our customer service if the number of people living with you changes, as it affects the amount of the payment.
If your apartment complex has broadband, we charge an apartment-specific media fee. You can contact the service provider to increase your broadband speed at an additional charge.
You'll find the move-in inspection checklist in the Getting ready tab of the Jooppi app. Inspect the apartment is one of the six steps in preparing for your move.
Please fill in our move-in inspection checklist within 5 days of moving in. The checklist will make it easier for us to inspect the apartment after you’ve moved out and help us return the deposit to you quicker, if you’ve paid one.
Please let us know about any problems via our Jooppi app for residents.
If the issue needs immediate attention (e.g. broken windows, water leaks), please contact the emergency hotline of the maintenance company for your home. You’ll find their contact details on the bulletin board of the apartment complex.
You can hang up artwork or other objects, as long as you don’t leave marks on the walls. Picture hanging strips, for example, are a handy way to put up light-weight artwork.
In some of our apartment complexes you can make use of our free Joo Fixer service. The always helpful Joo Fixer is happy to help you put up pictures and mirrors or install light fixtures. Read more about the service here.
If you want to mount a flatscreen TV, shelves, or heavy paintings on the walls on your own, please contact our customer service via the Jooppi app. You can ask for further instructions via the chat or send us a message.
Many of our apartment complexes offer parking spaces to rent. In general, we offer one parking space per apartment. If plenty of parking spaces are available, you can also rent an additional one.
Please contact our customer service via the Jooppi app about the availability of parking spaces. You can request for more information via telephone, email, or chat.
If your apartment complex has a shared car, you can reserve it by contacting the customer services of the shared car provider. To find out whether it has, please check the Communal spaces tab of the Jooppi app.
You can choose any of the following ways to receive your rent bill:
You'll receive your first rent bill to the email address you put in the tenancy agreement, unless otherwise agreed. If you're a corporate customer, please send us your company's billing information for your rent bills.
Once you've got the first bill, you can easily request to pay your rent via eInvoice or direct debit in the future. You can say goodbye to paper bills and late bills buried in your email!
Just set up the eInvoicing or direct debit in your online bank, where you'll find our biller information in one of two ways:
The reference number on your bill will serve as your payer identification.
If you paid the rent bills of your previous property manager by eInvoice or direct debit, please first delete the old mandate from your online bank first. You can then complete a new mandate for Joo Kodit. Your bank will help you out if you have any trouble setting up the eInvoicing or direct debit.
Corporate customers can choose from the following billing options:
Please provide us with your company's billing information for sending the rent bills.
The easiest way to contact our rent management customer services is via the chat in our Jooppi app on weekdays from 9 a.m. to 3 p.m. At other times we'll get back to you as soon as possible. You can also use the chat to leave us a contact request.
Alternatively, you can reach us via email at vuokravalvonta@joo-kodit.fi or by phone on 040 593 0758 (weekdays from 9 a.m. to 3 p.m. Cost: mcc/lnc)
Kindly let us know if:
The notice period is stated in your tenancy agreement, which you'll find in the Agreements tab of our Jooppi app. However, it’s always at least one calendar month from the date you’ve sent us your termination notice. The tenancy agreement can’t end before the last day of the next calendar month.
For example, if you send us the termination notice on 5 February, the end date of your tenancy is 31 March. If you have any questions, please contact our customer services via the chat in our Jooppi app. We're always around on weekdays from 9 a.m. to 3 p.m. At other times, please leave us a contact request.
When you move out of your home, we will email you instructions for returning the keys to us. You'll find the door codes to our offices and other necessary information in the message. If you don't receive it, please contact our customer services via the Jooppi app.
You'll find the generic key return instructions for different locations here.
