Returning keys

We've listed the general key return instructions for different locations below. If the instructions involve a door code, you can find it in the Jooppi app under Your checklist for a carefree move. If you have terminated only your parking space contract and you need a door code for returning the parking space keys, please ask the code from our customer service through the Jooppi app chat, by phone on 020 766 1390, or via email at

Please always return the keys in an envelope marked with your name as well as the address and number of the apartment or parking space.

Helsinki, Järvenpää, Kerava, Nurmijärvi, Porvoo, Sipoo, Vantaa and Tuusula
Espoo and Kirkkonummi
Oulu and Kempele
Tampere, Kangasala and Nokia