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For residents

Welcome to the Joo apartments residents’ pages.

Carefree rental living? Joo.

How can we help you? Do you need something fixed or are you planning to move on from your Joo apartment? You’ll find all the important contact details and forms here, whether you want to make a maintenance request or terminate your tenancy.

Asuntoyhtymä's homes are now called Joo

Apartments owned by Asuntoyhtymä are now called Joo Kodit. The new name is our promise to make rental living carefree with even better and more personal service.

You don’t need to do anything. Your rent bill will now say Joo Kodit or Joo Asunnot, but all the other information is the same, including the account number for your rent payments. You'll also reach your customer representative in the same email address as before.

Joo customer service

We’re here to help banish your worries or celebrate the good times together. Whether you’d like to discuss the concerns or joys of living in your Joo apartment, we’re happy to hear you out.

  • vuokraus@joo-kodit.fi
  • 020 766 1390 (weekdays from 9 a.m. to 3 p.m.)

Questions about paying your rent?

If you want to change the due date of your rent bill or you have difficulties in paying your bill, please get in touch and we’ll see what we can do:

  • vuokravalvonta@joo-kodit.fi
  • 040 593 0758 (weekdays from 9 a.m. to 3 p.m.)

Maintenance requests

If your request isn’t urgent, please fill in the maintenance request form below. Our maintenance team will contact you soon to fix the issue.

If the problem needs to be dealt with immediately (e.g. broken windows, water leaks), please contact the emergency hotline of the maintenance company for your home. You’ll find contact details for the maintenance company on the bulletin board in the lobby of your apartment block. They’re also listed on the contacts sheet you were given when picking up the keys to the apartment.

Ending the tenancy

To terminate the tenancy agreement of your apartment or parking space, please fill in the tenancy termination notice.

Can we help you?

Contact us and we’ll get back to you soon!