Joo Kodit Asukkaille

For residents

You’ll find all our services for residents here


Jooppi - our web app for carefree rental living

  • Prepare for your move
  • Make service requests
  • Manage agreements
  • View the status of your invoices
  • Check out the services and communal spaces of your apartment complex
  • Get exclusive benefits
  • Chat with us

You will need a Finnish bank ID for authenticating your Jooppi account. If you don't have a bank ID, see the instructions here.

Our customer services are here to help

If the issue needs immediate attention (e.g. broken windows, water leaks), please contact the emergency hotline of the maintenance company for your home. You’ll find their contact details on Jooppi app or on the bulletin board of your apartment complex.

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Picking up keys

Where can I get the keys to my new home?
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Returning keys

Where do I return my keys when I'm moving out?

Other services

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Anything else to ask about living in your Joo apartment?

Please check out our FAQ page. If you can’t find an answer there, get in touch and we're happy to help.