Joo Kodit Asukkaille

For residents

Welcome to the Joo apartments residents’ pages.

Carefree rental living? Joo.

How can we help you? Do you need something fixed or are you planning to move on from your Joo apartment? You’ll find all the important contact details and forms here, whether you want to make a maintenance request or terminate your tenancy.

Joo customer service

We’re here to help banish your worries or celebrate the good times together. Whether you’d like to discuss the concerns or joys of living in your Joo apartment, we’re happy to hear you out.

  • vuokraus@joo-kodit.fi
  • 020 766 1390 (weekdays from 9 a.m. to 3 p.m.)

In case you need urgent help due to sudden disturbance or damage, please contact property maintenance. Contact details can be found on the house notice board.

Questions about paying your rent?

If you want to change the due date of your rent bill or you have difficulties in paying your bill, please get in touch and we’ll see what we can do:

  • vuokravalvonta@joo-kodit.fi
  • 040 593 0758 (weekdays from 9 a.m. to 3 p.m.)

See also frequently asked questions about paying the rent

Maintenance requests

If your request isn’t urgent, please fill in the maintenance request form below. Our maintenance team will contact you soon to fix the issue.

If the problem needs to be dealt with immediately (e.g. broken windows, water leaks), please contact the emergency hotline of the maintenance company for your home. You’ll find contact details for the maintenance company on the bulletin board in the lobby of your apartment block. They’re also listed on the contacts sheet you were given when picking up the keys to the apartment.

Joo fixer

Joo Fixer is a free service by Joo Kodit, available at selected apartment complexes. The always helpful Joo Fixer is happy to help with little practicalities in your new home, from installing light fixtures or a washing machine to putting up pictures or mirrors.

Ending the tenancy

To terminate the tenancy agreement of your apartment or parking space, please fill in the tenancy termination notice.

Can we help you?

Contact us and we’ll get back to you soon!