Carefree rental living? Joo.
How can we help you? Do you need something fixed or are you planning to move on from your Joo apartment? You’ll find all the important contact details and forms here, whether you want to make a maintenance request or terminate your tenancy.
Joo customer service
We’re here to help banish your worries or celebrate the good times together. Whether you’d like to discuss the concerns or joys of living in your Joo apartment, we’re happy to hear you out.
- 020 766 1390 (weekdays from 9 a.m. to 3 p.m. Cost: 8.35 cents/call + 16.69 cents/min.)
In case you need urgent help due to sudden disturbance or damage, please contact property maintenance. Contact details can be found on the house notice board.
New tenant, looking for a move-in inspection checklist?
Please fill in our move-in inspection checklist within 5 days of moving in. You can do it online here.
Questions about paying your rent?
If you want to change the due date of your rent bill or you have difficulties in paying your bill, please get in touch and we’ll see what we can do:
If your request isn’t urgent, please fill in the maintenance request form below. Our maintenance team will contact you soon to fix the issue.
If the problem needs to be dealt with immediately (e.g. broken windows, water leaks), please contact the emergency hotline of the maintenance company for your home. You’ll find contact details for the maintenance company on the bulletin board in the lobby of your apartment block. They’re also listed on the contacts sheet you were given when picking up the keys to the apartment.