Joo Kodit Asukkaille

For residents

You’ll find all our services for residents here

Jooppi

Jooppi - our web app for carefree rental living

  • Prepare for your move
  • Make service requests
  • Manage agreements
  • View the status of your invoices
  • Check out the services and communal spaces of your apartment complex
  • Get exclusive benefits
  • Chat with us

You will need a Finnish bank ID for authenticating your Jooppi account. If you don't have a bank ID, see the instructions here.

Our customer services are here to help

In case you need urgent help due to sudden disturbance or damage, please contact property maintenance. Contact details can be found on Jooppi app or on the bulletin board of your apartment complex.

Billing

Joo Kodit billing has been transferred to Ropo as of 16 September, 2024. Read more and see the contact details here.

If your tenancy agreement lists Niskanen Residential or Jaakko Niskanen as the property owner and you have questions about your bills, please contact Joo Kodit customer service.

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House rules

Explore Joo Kodit's house rules, apartment maintenance guidelines, end of tenancy cleaning instructions, and price list.
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Picking up keys

Where can I get the keys to my new home?
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Returning keys

Where do I return my keys when I'm moving out?

Other services

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Anything else to ask about living in your Joo apartment?

Please check out our FAQ page. If you can’t find an answer there, get in touch and we're happy to help.