Real customer feedback: What our residents say about living at Joo Kodit
We know the feeling. When it’s time to look for a new home, you want to be sure you’re choosing a reliable landlord. At Joo Kodit, it matters to us that our residents enjoy living in their homes and feel that renting with us is easy, safe, and carefree. That’s why we regularly collect feedback from our residents.
So, what is Joo Kodit like as a landlord? Who better to answer than the people who live in our homes! Read below what people have to say about renting from us.
Resident reviews and satisfaction ratings
Our Net Promoter Score (NPS), which measures how likely our customers are to recommend Joo Kodit to friends and family, is an excellent 45 on a scale of -100 to +100. The score is based on thousands of ratings collected during 2025.
Residents also rated the friendliness and helpfulness of our customer service at 4.4 out of 5.
The entire service experience was excellent. The staff were friendly and helpful, and the communication with residents was great.
The staff is really nice, and I didn't need to worry about what to do during the move. I feel like I can get help whenever I have any questions.
The €0 deposit, easy apartment rental process online, and the Jooppi app were all really big pluses compared to places I've rented from before.
Living here has been very smooth and easy. There's a feeling that everything is managed fast and professionally, which creates a sense of security.
Your customer service is wonderful! You also offer great activities for residents! And living is easy all round.
Everything's been smooth and help has always been at hand fast.
Easy and carefree living. I'm really contented, this being my second Joo Kodit home already.
I've never experienced such a hassle-free and smooth rental process, and the apartment, its location and the services are really good!
I’d also like to thank you. I’m truly happy that I chose this building. The Joo Kodit team is friendly, professional, and genuinely cares about its residents.
What is it like to rent with Joo Kodit?
Many Joo Kodit residents praise how easy it is to apply for an apartment, giving the process a rating of 4.8 out of 5. Thanks to our clear and user-friendly website, reserving an apartment is quick and straightforward, even for first-time renters. You can browse all available rental apartments here.
Collecting keys for a new home was also rated highly, receiving a score of 4.7 out of 5.
I especially appreciate how easy and straightforward it's been to rent an apartment. Communication is fast, and everything can be taken care of online, which has made my everyday life easier. All this, together with the high quality of the apartments, adds up to a carefree life.
The apartment rental process went smoothly, the apartment was in good condition, and all the necessary information, etc., is easily accessible through the app. The customer service is of high quality.
I was left with a fantastic impression of Joo Kodit! The customer service is quick and friendly, and the incredibly easy, fast, and effortless apartment rental process is a huge plus :)
At Joo Kodit, all the unnecessary hassle of renting an apartment has been taken away. The whole process is super straightforward from start to finish.
Renting an apartment is easy, and the Joo staff is flexible and relaxed, making the rental process enjoyable and easy even for first-time renters.
We make everyday life carefree
We organize a variety of resident events at Joo Kodit properties, making it easy to get to know your neighbors. We’ve competed in outdoor games tournaments, planted summer flowers, and even tried new sports together.
In 2026, we also launched a series of pop-up offices, where residents can casually chat with members of the Joo team about any housing-related topic. Residents have told us how much they appreciate seeing that Joo Kodit genuinely values their opinions and ideas about their community.
Being present is important, but a carefree everyday life also depends on practical services. At many Joo Kodit properties, residents can enjoy convenient amenities such as parcel lockers, shared cars, gyms, sauna facilities, and laundry rooms. A high-speed internet connection is also included in the media fee.
At Joo Kodit, the deposit is €0, pets are welcome, and the Joo team is always ready to help. We offer homes across Finland. Browse all available rental apartments through our apartment search.
